PERSONAL PRODUCTIVITY

Real-Time Email-to-Linear Issue Router

Watches your inbox for newly arriving email and, when a message reads like a real work request, drafts a clean Linear issue with the right team, priority, and a summarized…

CategoryPersonal Productivity
Enginesim
Difficultyintermediate
Triggerevent
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew email in watched Gmail labelGmailGmail
  • ActionDetect request and draft fields with OpenAIOpenAI
  • LogicBranch: skip if not a real request
  • ActionCreate routed Linear issueLinearLinear
  • OutputConfirm capture in SlackSlack

What it does

As each new email lands, this workflow decides whether it contains an actionable engineering or ops request. If it does, it generates a structured Linear issue, routing it to the correct team and setting priority from the email's urgency cues, then replies in Slack so the requester knows it was captured.

When to use it

Use it when stakeholders email work requests instead of filing tickets, and those asks slip through. Good for teams that live in Linear but get inbound from non-technical colleagues over email.

How it works

  1. 1A new-email trigger fires the moment a message arrives in the watched Gmail label.
  2. 2An OpenAI step decides request vs. not-a-request and, if a request, drafts a title, description, team guess, and priority.
  3. 3A logic branch exits early for non-requests.
  4. 4A Linear issue is created from the structured fields.
  5. 5A Slack message confirms capture with the issue link so the thread owner can follow up.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect GmailRead, draft, send, label.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect LinearIssues, projects, cycles, triage.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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