MARKETING

Schedule a three-touch re-engagement drip for webinar no-shows

Identifies registrants who never joined the live Zoom session and schedules a timed three-email re-engagement sequence in Gmail.

CategoryMarketing
Enginesim
Difficultyadvanced
Triggerevent
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom webinar endsZoomZoom
  • LogicFilter to no-show registrants
  • ActionSet drip stage to 1 in HubSpotHubSpotHubSpot
  • LogicSchedule touch and check engagement
  • ActionSend scheduled drip emailGmailGmail
  • OutputAdvance or close drip stage in HubSpotHubSpotHubSpot

What it does

No-shows are warm leads who just had a calendar conflict. This flow finds everyone who registered but didn't attend, then runs a paced three-touch Gmail drip: recording link on day 0, a key-takeaway summary on day 2, and a 'last chance' demo offer on day 5. If a contact clicks the recording, later touches are skipped so you don't over-email. HubSpot stores each contact's current drip stage.

When to use it

Use it when a single follow-up email isn't enough to recover no-show registrants and you want a respectful, self-stopping sequence rather than a manual reminder list.

How it works

  1. 1Zoom emits a webinar.ended event.
  2. 2The flow compares registrants to participants and keeps only no-shows.
  3. 3HubSpot sets each no-show's drip stage to 1.
  4. 4A logic step schedules the day-0, day-2, and day-5 sends and checks recording engagement before each one.
  5. 5Gmail sends the scheduled email if the contact hasn't already engaged.
  6. 6HubSpot advances or closes the drip stage after each touch.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect HubSpotCRM, deals, marketing, support.
  3. 3
    Connect GmailRead, draft, send, label.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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