HR & RECRUITING
IT Provisioning Handoff from Onboarding Checklist
When the IT setup section of an Asana onboarding project is created, this opens a structured provisioning ticket with device and access requirements and syncs ticket status back…
How it runs
The automated pipeline, trigger to output.
- TriggerTasks added to IT section of onboarding projectAsana
- ActionCollect device and access requirementsAsana
- ActionOpen provisioning ticket in IT systemZendesk
- LogicMap ticket status updates to Asana tasksHTTP webhook
- ActionComplete matching Asana tasksAsana
- OutputConfirm day-one ready to HR channelSlack
What it does
Bridges HR onboarding and IT provisioning. When a new hire's Asana onboarding project gains its IT section, this packages the device and access requirements into a structured IT ticket, then keeps the Asana tasks in sync as IT works the ticket — so HR always sees real provisioning status without chasing.
When to use it
Use it when laptop and account setup live in a separate IT queue and onboarding tasks drift out of sync. It gives IT a complete request up front and gives HR live status without status-meeting pings.
How it works
- 1A trigger fires when tasks are added to the IT provisioning section of an Asana onboarding project.
- 2The flow gathers the hire's role-driven device and access requirements from those tasks.
- 3It opens a structured provisioning ticket in the IT system with the full requirement list and start date as the deadline.
- 4A status-update webhook from the ticketing tool maps progress back onto the matching Asana tasks, completing them as IT closes items.
- 5When all items are done, it posts a 'day-one ready' confirmation to the HR channel.
Set it up
What you configure once, before turning it on.
- 1Connect AsanaTasks, projects, milestones — everywhere.
- 2Connect ZendeskTickets, queues, knowledge base.
- 3Connect HTTP webhookTrigger any URL on agent actions.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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