SOCIAL MEDIA
Discord pile-on detector with comms pager
Watches a Discord server for a sudden burst of negative messages in one channel and pages the comms owner in Slack with a context pack of the offending thread and tone summary.
How it runs
The automated pipeline, trigger to output.
- TriggerNew Discord messages in watched channelsDiscord
- ActionScore sentiment and detect convergence on a targetOpenAI
- LogicNegative volume and velocity both cross threshold?
- ActionDraft context pack with holding responseOpenAI
- OutputPage comms owner in Slack with @hereSlack
What it does
Monitors busy Discord channels for a brewing pile-on — a fast cluster of frustrated, angry, or coordinated negative messages aimed at your team or product. When the negativity rate crosses your threshold, it pages the on-call comms owner in Slack with a ready-to-act context pack instead of a raw firehose.
When to use it
Run this when your community lives in Discord and a single bad release note or moderation decision can spiral into a thread of pile-on within minutes. It buys the comms owner the 15 minutes that matter.
How it works
- 1A new batch of Discord messages in watched channels triggers the flow.
- 2OpenAI scores each message for sentiment and detects whether replies are converging on one target (a pile-on signal).
- 3A logic step checks whether negative volume and velocity both cross the configured threshold inside a rolling window.
- 4If they do, OpenAI drafts a context pack: the triggering message, top quoted replies, tone summary, and a suggested holding response.
- 5The pack is posted to the comms owner's Slack channel with an @here page.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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