SOCIAL MEDIA

Real-time Discord negativity spike alert to comms

Triggers on each new Discord message, scores its sentiment, and fires an immediate Slack alert to comms when negative messages spike past a rolling baseline.

CategorySocial Media
Enginesim
Difficultyintermediate
Triggerevent
Steps4
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew Discord messageDiscordDiscord
  • ActionScore message sentimentOpenAI
  • LogicCompare negative rate to rolling baseline
  • OutputFire spike alert to comms SlackSlack

What it does

Reacts to Discord in real time. Every new message is sentiment-scored, and the workflow tracks a rolling rate of negative messages. When the negative rate suddenly jumps above its recent baseline — the signature of an outage or a viral complaint — it fires an instant alert so comms is in the loop within seconds, not on the next scheduled sweep.

When to use it

Use this for high-traffic Discord servers where a problem can go from one complaint to a pile-on in minutes. It complements scheduled theme reports by catching sharp spikes the moment they start.

How it works

  1. 1A new Discord message event triggers the flow.
  2. 2An LLM step scores the message sentiment and pulls a short reason.
  3. 3A logic step updates the rolling negative-message rate and compares it to the baseline.
  4. 4If the spike threshold is crossed, it posts an alert to the comms Slack channel with the triggering messages, current rate vs. baseline, and the channel link.
  5. 5Below threshold, the message is recorded silently to keep the baseline accurate.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect DiscordCommunity channels + voice + bots.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect SlackChannels, DMs, threads, mentions.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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