SOCIAL MEDIA
Log Discord Sentiment Dips as Monday Incident Items
On a schedule, summarizes the last interval of Discord activity, and when sentiment dips below target it creates a triaged item on a Monday board so the brand team can own…
How it runs
The automated pipeline, trigger to output.
- TriggerScheduled interval (e.g. every 6 hours)
- ActionCollect recent Discord messages for the windowDiscord
- ActionSummarize concern, theme, and severity with OpenAIOpenAI
- LogicContinue only if sentiment below target floor
- ActionCreate triaged item on Monday brand boardmonday.com
- OutputPost item link to Slack for visibilitySlack
What it does
Turns negative community sentiment into accountable work. On a recurring schedule it pulls recent Discord discussion, has an LLM summarize the dominant complaint and assign a severity, and when the mood is below your target it opens a tracked item on a Monday board with the theme, severity, and source links pre-filled.
When to use it
Use it when your brand team works out of Monday and needs sentiment problems to become real, assignable items instead of fleeting Slack pings. Ideal for weekly or daily community-health reviews where each dip should have an owner and a status.
How it works
- 1A schedule fires the run (for example every 6 hours).
- 2Discord messages from the watched channels for that window are collected.
- 3OpenAI summarizes the leading concern, tags a theme, and rates severity 1-5.
- 4A logic step checks whether sentiment fell below the target floor.
- 5If it did, a new Monday item is created with theme, severity, summary, and Discord links.
- 6The new item URL is posted back to Slack so the team sees it landed.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect monday.comVisual work management for teams.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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